Privacy Policy
We value your trust and are committed to protecting your personal information. This policy explains how we handle your data.
Last updated: April 15, 2025. This privacy policy outlines how we collect, use, and protect your personal information when you use our services.
Data Security
All personal data is stored securely using modern encryption and access control to prevent unauthorized access.
No Unwanted Sharing
We never sell or share your data with third parties without your consent, except where required by law.
Your Control
You may request to view, update, or delete your personal data at any time by contacting us.
Our Data Protection Principles
Lawful Processing
We only process your data based on legitimate grounds such as consent, contract fulfillment, legal obligations, or our legitimate business interests.
Transparency
We clearly inform you about how we collect and use your data, ensuring you understand our practices before providing your information.
Data Minimization
We collect only the data that's necessary for the specific purpose and keep it only as long as needed, after which it is securely deleted.
Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
Privacy Policy Details
Information We Collect
Personal Information
- Full name and contact details (email, phone number, address)
- Delivery address and billing information
- Payment information (processed securely via third-party providers)
- Account login credentials (if you create an account)
Usage Information
- Browsing behavior and purchase history
- Device information (browser type, IP address, device type)
- Cookies and similar tracking technologies
- Customer service interactions and feedback
How We Use Your Information
We use your personal information for the following purposes:
Order Processing
To process and fulfill your orders, send order confirmations, and provide delivery updates.
Customer Support
To provide customer service, respond to inquiries, and assist with refunds or product issues.
Service Improvement
To analyze usage patterns, troubleshoot issues, and enhance our products and services.
Marketing Communications
To send you promotional offers, newsletters, and updates about our products (with your consent).
Legal Compliance
To comply with legal obligations and resolve disputes.
Information Sharing
We share your information with:
Service Providers
Third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, and customer support.
Legal Requirements
When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets, in which case personal data would be among the transferred assets.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:
Accounts & Orders
Stored for 7 years for tax and accounting purposes
Customer Support
Stored for 3 years after the last interaction
Marketing Data
Stored until you unsubscribe or withdraw consent
Browsing Data
Deleted after 12 months of inactivity
International Data Transfers
Your information may be transferred to and processed in countries outside of your residence that may have different data protection laws. We ensure that:
We implement appropriate safeguards like standard contractual clauses
We only work with trusted partners who maintain adequate data protection standards
Your data is protected regardless of where it is processed
Contact Us
If you have any questions about this Privacy Policy, please contact us:
cisbredmozatto@gmail.com
+62819 2901 4069